# Pulley Knowledge Base ![](https://3268297666-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MKG1JE2dK0BqrTXRlif%2F-MKG2hA8DmT-bNRqMWvk%2F-MKG6uqeldMRx7U-Sawz%2Fbrand-author-logo-full-color-rgb.png?alt=media\&token=9707fe02-0738-4790-98cf-eaca9710cecb) ## Purpose This Knowledge Base is meant to guide members of Pulley through standard operations and procedures when it comes to supporting Pulley's clients. ## Who is this for * Support staff at Pulley * Clients of Pulley who are interested in the operations behind the curtain ## What you will need * Access to Pulley's WPEngine account * Access to Pulley's credential vault scoped for your working group ## Feedback Email issues/feedback/requests to --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kb.pulleysupport.com/master.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.